Multitasking Attendant

Description

Job Summary: Citizen Experience is seeking a talented Multitasking Attendant to join an exceptional team, offering a dynamic work environment and continuous learning opportunities. Key Highlights: 1. Customer service and communicative personality 2. Teamwork, innovation, and commitment to excellence 3. A dynamic environment with learning opportunities and challenges Citizen Experience is looking for a talented and outstanding **Multitasking Attendant** to join our team. If you possess customer service skills and a communicative personality, this could be the opportunity you've been waiting for! Here, we are part of an exceptional team where we see each other, support one another, respect one another, contribute, motivate each other, and collaborate creatively (that’s where the best ideas emerge). If you’re considering accelerating your career in an environment full of opportunities—where career acceleration means not only advancing in positions and responsibilities but also constantly tackling challenges—don’t miss this opportunity! **Responsibilities and Duties** * Reception and welcoming of citizens; * Guidance to users regarding services provided at the unit, including contingency situations; * Document screening for service access, distribution of queue numbers, and fee collection; * Support in satisfaction index surveys, queue organization, and calling queue numbers; * Monitoring of service areas and reporting to management in cases of lost persons or children, inappropriate behavior, health issues, or conflicts; * Encouraging users to submit feedback, suggestions, or complaints; * Assistance with self-service kiosks and equipment; * Participation in internal and external events; **Requirements and Qualifications** * Completed High School education; * Basic Microsoft Office package proficiency. **Additional Information** **We offer a comprehensive benefits package, including:** Meal Allowance Food Allowance TotalPass Gym Membership Program Zenklub Psychologist Network Dental Care Plan 'Fique Bem' Program (includes nutritionist, financial counseling, and psychologists) Medipreço Pharmacy Network Profit and Results Sharing Program (PLR) Childcare Allowance Allowance for Children with Disabilities First-Degree Education Incentive Birthday Day Off We are **CiX - Citizen Experience**, a govtech company dedicated to transforming access to public services—making life easier for citizens through innovative solutions, advanced technology, and greater efficiency. Our goal is to integrate physical and digital channels, delivering a seamless experience. Here, we value teamwork, innovation, and commitment to excellence. If you seek a dynamic work environment with continuous learning opportunities and challenging projects, join our team! \#ForPeople