Multitasking Attendant

Description

Job Summary: We are seeking a talented and communicative Multitasking Attendant to join an exceptional team and advance your career in an environment rich with opportunities and constant challenges. Key Highlights: 1. Being part of a team that supports and collaboratively innovates 2. Advancing your career in an environment full of opportunities 3. Facing constant challenges to accelerate your career Citizen Experience is looking for a talented, out-of-the-box **Multitasking Attendant** to join our team. If you possess customer service skills and a communicative personality, this could be the opportunity you've been waiting for! Here, we are part of an exceptional team where we look out for one another, support each other, respect one another, contribute collectively, motivate each other, and collaborate creatively (that’s where the best ideas are born). If you’re considering advancing your career in an environment full of opportunities—where accelerating your career means not only progressing in roles and responsibilities but also facing constant challenges—don’t miss this opportunity! **Responsibilities and Duties** * Greeting and welcoming citizens; * Guiding users on services provided at the unit, including during contingency situations; * Document triage for service provision, issuing queue numbers, collecting fees; * Supporting satisfaction index surveys, organizing queues, and calling queue numbers; * Monitoring service areas and reporting to management in cases of lost persons or children, inappropriate behavior, health issues, or conflicts; * Encouraging users to submit feedback, suggestions, or complaints; * Assisting users with self-service kiosks and equipment; * Participating in internal and external events; **Requirements and Qualifications** * Completed High School education; * Basic Microsoft Office package proficiency. **Additional Information** **We offer a comprehensive benefits package, including:** Meal Allowance Food Allowance TotalPass Gym Partnership Zenklub Psychologist Partnership Dental Plan 'Feel Well' Program (includes nutritionist, financial counseling, and psychologists) Medipreço Pharmacy Partnership Profit Sharing Program (PLR) Childcare Assistance Assistance for Children with Disabilities First-Degree Scholarship Incentive Birthday Day Off We are **CiX – Citizen Experience**, a govtech dedicated to transforming access to public services—making citizens’ lives easier through innovative solutions, greater technology integration, and enhanced efficiency. Our goal is to seamlessly integrate physical and digital channels, delivering a complete experience. Here, we value teamwork, innovation, and commitment to excellence. If you seek a dynamic work environment offering continuous learning opportunities and challenging projects, join our team! \#ForPeople