Multitasking Attendant

Description

Job Summary: We are seeking a talented and communicative Multitasking Attendant to join an exceptional team and accelerate your career in a dynamic environment filled with constant challenges. Key Highlights: 1. Collaborative and motivating teamwork 2. Opportunities to advance your career through challenges 3. Dynamic environment with continuous learning Citizen Experience is looking for a talented, out-of-the-box **Multitasking Attendant** to join our team. If you possess strong customer service skills and a communicative personality, this may be the opportunity you've been waiting for! Here, we are part of an exceptional team where we look out for one another, support each other, respect one another, contribute collectively, motivate each other, and collaborate creatively (that’s where the best ideas emerge). If you’re thinking about accelerating your career in an environment brimming with opportunities—where career acceleration means not only advancing in roles and responsibilities but also tackling constant challenges—don’t miss this opportunity! **Responsibilities and Duties** * Greeting and welcoming citizens; * Guiding users on services provided at the unit, including during contingency situations; * Document triage for service appointments, ticket distribution, and fee collection; * Supporting satisfaction index surveys, queue organization, and ticket callouts; * Monitoring service areas and reporting to management in cases of lost persons or children, inappropriate behavior, health issues, or conflicts; * Encouraging users to submit feedback, suggestions, or complaints; * Assisting users with self-service kiosks and equipment; * Participating in internal and external events; **Requirements and Qualifications** * Completed High School education; * Basic Microsoft Office package proficiency. **Additional Information** **We offer a comprehensive benefits package, including:** Meal Allowance TotalPass Gym Membership Zenklub Psychologist Network Dental Plan 'Fique Bem' Program (includes nutritionist, financial counseling, and psychologists) Medipreço Pharmacy Network Profit and Results Sharing (PLR) Childcare Allowance Allowance for Children with Disabilities First-Degree Education Incentive Birthday Day Off We are **CiX \- Citizen Experience**, a govtech dedicated to transforming access to public services—making citizens’ lives easier through innovative solutions, greater technology integration, and enhanced efficiency. Our goal is to seamlessly integrate physical and digital channels, delivering a complete experience. Here, we value teamwork, innovation, and commitment to excellence. If you seek a dynamic workplace offering continuous learning opportunities and challenging projects, join our team! \#ForPeople