Call Center Operator

We are seeking professionals to handle active and inbound telephone customer service, providing customer support and entering information into systems
- Customer service
- Call center operations
- Competitive salary and benefits

* **Team Management:** Assign tasks, guide, train, and supervise housekeepers and cleaning assistants. * **Quality Control:** Inspect guest rooms, public areas, and linen rooms to ensure cleaning and housekeeping standards. * **Materials Management:** Monitor inventory of cleaning supplies, guest amenities, linens, and uniforms. * **Daily Operations:** Release rooms in the system, manage master keys, and handle guest requests. * **Reporting and Procedures:** Prepare operational reports, manage staff schedules, and ensure compliance with safety and sustainability standards. * **Guest Focus:** Ensure guest satisfaction through service excellence. Job Type: Full-time CLT Compensation: R$2\.200,00 per month Benefits: * Medical insurance * Fuel allowance * Basic food basket * Transportation voucher

João Silva
Indeed · HR