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Customer Experience

Indeed

Company

Job typeFull-time
Workplace typeOnsite
Experience levelNo experience limit
Education levelNo degree limit

Description

Job Summary: Customer Experience professional responsible for customer service, communication, and administrative activities, with a focus on process optimization and relationship management. Key Highlights: 1. Receptive customer service and proactive communication 2. Administrative services and system data entry 3. Creation and implementation of SOPs for optimization Customer Experience Daily Activities \- Customer service \- receptive \- Customer communication \- proactive * Administrative tasks relevant to this area * System data entry * Online and in-person onboarding meetings * Creation and implementation of SOPs Requirements: Experience in customer service Intermediate Microsoft Office suite proficiency Experience in the commercial area Bachelor's degree in Business Administration, Human Resources, or related field Work Location: São Francisco, Curitiba \- PR Benefits: Unimed \- effective after 90 days Meal voucher (VR) Transportation voucher (VT) Salary: BRL 2\.500,00 Working Hours: 8:30 AM to 6:00 PM (44 hours per week), alternate Saturdays Minimum Education Level: Bachelor's Degree

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Posted by

João Silva

Indeed · HR

Location

João Silva

Indeed · HR

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