Customer Experience

Description

Job Summary: Responsible for both receptive and proactive customer service, performing administrative tasks, entering data into systems, attending meetings, and creating SOPs. Key Highlights: 1. Customer service and commercial area experience 2. Bachelor's degree in Business Administration, Human Resources, or related fields 3. Active involvement in communication and administrative services Customer Experience Daily Responsibilities \- Customer service \- receptive \- ⁠Customer communication \- proactive * Administrative services relevant to this role * Data entry into systems * Online and in-person onboarding meetings * Creation and implementation of SOPs Requirements: customer service experience Intermediate Microsoft Office Suite proficiency Commercial area experience Bachelor's degree in Business Administration, Human Resources, or a related field Work Location: São Francisco, Curitiba \- PR Benefits: Unimed health plan \- effective after 90 days Meal voucher (VR) Transportation voucher (VT) Salary: BRL 2\.500,00 Working Hours: 8:30 AM to 6:00 PM (44 hours per week), alternate Saturdays Minimum Education: Bachelor's Degree