Job Summary: Call center professional for active and/or inbound customer service, offering solutions and ensuring excellent customer satisfaction. Key Highlights: 1. Humanized and excellent customer service 2. Teamwork and goal achievement 3. Interaction logging and follow-up A financial institution seeks a Call Center Operator in Maringá (Zone 10). **Responsibilities:** Perform active and/or inbound customer service, understand customers' needs, and provide appropriate solutions. Log all interactions, information, and requests in the system to ensure organized and accurate service tracking. Maintain high customer satisfaction by delivering humanized and excellent service. Collaborate as part of a team to achieve established goals and exceed performance expectations. Previous experience as a Telemarketing Attendant, Active Telemarketing Operator, Customer Service Agent, or Customer Service Representative may indicate alignment with some responsibilities of this position. High school diploma required. Relevant experience required. **Compensation and Benefits:** * Salary: 2\.043,39 * Meal Allowance * Transportation Allowance * Health Insurance * Dental Insurance TotalPass: Benefit for access to partner gyms. Dedicated dining and rest area in an innovative and comfortable environment. Casual Friday. Special events and commemorative dates. **Additional Information:** * Employment Type: Permanent \- On-site. * Schedule: Full-time * Shift: Rotating 6×1 schedule, from 2:00 PM to 8:25 PM\.
João Silva
Indeed · HR
João Silva
Indeed · HR
