Job Summary: Customer Service Representative for a cafeteria, focusing on customer service via WhatsApp Business, message management, and conveying the brand's essence. Key Highlights: 1. Agile, transparent, and empathetic customer service via WhatsApp Business 2. Management of high message volumes and dialogue structuring 3. Transmission of the brand's essence and style The cafeteria is seeking a Customer Service Representative in São Paulo. **Responsibilities:** Providing service via the WhatsApp Business API. Attending to customers with agility, transparency, and empathy. Guiding customers through the reservation process (commercial profile). Structuring dialogues, classifications, workflows, and API requests. Managing a high volume of messages. Conveying the brand's essence and style in an affective and professional manner. Previous roles such as Customer Service Operator, Sales Assistant, Customer Service Consultant, or Sales Receptionist may indicate alignment with some responsibilities of this position. **Desired Qualifications:** **Education:** Completed high school **Experience:** Prior experience required **Compensation and Benefits:** * Salary: R$2,400.00 * Benefits disclosed during the interview stage. **Additional Information:** * \#UrgentOpening * Contract: Permanent \- On-site. * Schedule: Full-time * Working Hours: Monday to Friday.
João Silva
Indeed · HR
João Silva
Indeed · HR
