Job Summary: The professional will provide member support through various channels, offering assistance regarding contractual inquiries, registration updates, and service activation. Key Highlights: 1. Direct service and support to members 2. Management of registration and contractual changes 3. Assistance in activating assistance services and other services **Responsibilities:** * Provide member support via telephone, WhatsApp, and e\-mail * Offer support regarding contractual inquiries and service usage * Carry out registration and contractual updates * Issue duplicate payment slips (boletos) * Assist in activating group assistance services and other services * Accurately record all interactions in the system * Escalate urgent requests to leadership for handling **Requirements** * Completed high school education * Prior experience in customer service * Residency in Limeira Benefits: * Medical assistance * Meal allowance * Transportation allowance Work location: On-site
João Silva
Indeed · HR
João Silva
Indeed · HR
