Technology Internship - Technical Support and Information Security

Description

Job Summary: This internship in Technical Support and Information Security, focused on networks and infrastructure, involves diagnosing issues, configuring machines, developing apps, and documenting routines. Key Highlights: 1. Support for infrastructure, including hardware, software, and networks 2. Development of applications for process automation using AppSheet 3. Focus on data logic and spreadsheet manipulation for systems We provide advisory services to Umbrella GRC \& Security. A consultancy specialized in **Governance, Risk, and Compliance (GRC)** and **Information Security**, focusing on supporting companies in implementing best practices for management, regulatory compliance, and data protection. The company actively engages in projects related to the **LGPD**, structuring policies and procedures, corporate risk management, alignment with standards, and strengthening information security culture within organizations. With a strategic and personalized approach, Umbrella GRC \& Security assists its clients in reducing risks, enhancing governance maturity, and ensuring greater security and compliance across their processes. To learn more about the hiring company, visit: https://www.umbrellagrc.com **Responsibilities and Duties** **Area of Activity: IT \-** Technical Support and Information Security, focused on networks and infrastructure **What You Will Do (Main Activities):** * **Infrastructure Support:** Assist in diagnosing and resolving hardware, software, network, and operating system (Windows/Microsoft 365\) issues. * **Workstation Setup:** Configure machines, install peripherals, and ensure user connectivity. * **AppSheet Development:** Create, update, and maintain internal applications on the Google AppSheet platform for process automation. * **Data Logic:** Manipulate spreadsheets (Google Sheets/Excel) serving as databases for developed systems. * **Documentation:** Create simple user manuals and document infrastructure routines and app workflows. **Requirements and Qualifications** **What We Seek (Requirements):** * Students enrolled in Information Systems, Computer Science, Software Engineering, IT Management, or related fields (from the 3rd semester onward). * Basic knowledge of hardware, networks, and operating systems. * Programming Logic: Understanding of conditional flows (If/Then), variables, and data structures. * Proficiency in Google Sheets or Advanced Excel (formulas, tables, and filters). * Must reside in: Arthur Nogueira, Jaguariúna, or Holambra. **Preferred Qualifications (The "Extra Something"):** * Prior exposure to or development of projects using AppSheet (or similar tools such as Power Apps). * Knowledge of relational databases. * Proactivity in suggesting technological improvements to processes **Additional Information** **What the Company Offers:** * Internship stipend: R$1\.200; * Transportation allowance; * Possibility of contract extension and/or permanent hiring. **Internship Schedule:** * 10:00 AM to 5:00 PM with a 1-hour break * Hybrid model: 3 days onsite, 2 days remote **Internship Location:** * Holambra\-SP \- Downtown The Instituto Via de Acesso is a non-profit association whose primary purpose is educational, philanthropic, and social assistance activities, aimed at providing free professional training and integrating young people and adults into the labor market through Internship and Apprenticeship programs.