Technical Support Technician

Description

Job Summary: Third-level Technical Support professional providing user support and resolving hardware and software technical issues, with leadership capabilities and team development skills. Key Highlights: 1. Third-level IT Technical Support 2. Team leadership and member training 3. In-depth knowledge of Hardware and Software ***\*Technical Support Technician Level 3\**** Employment Type: CLT; Work Model: On-site \- Indefinite period Palmeirante/TO. * Monday to Friday \| Business hours. ***\*Responsibilities:\**** Third-level support; Ability to quickly learn and apply technical information; Support for end users and understanding of customers' technical service requirements; Availability for flexible hours and shifts; Strong sense of prioritization and agility in identifying problems and proposing appropriate solutions; Self-development capability and ability to work under pressure; Ability to lead and train less-experienced team members. ***\*Requirements and Qualifications:\**** Proven experience in IT Technical Support; In-depth knowledge of Hardware and Software, and Hardware and Software inventory; Easy access to the work location. Minimum Education: Technical Course Personal vehicle