Description
**Description of activities the professional will perform:**
Log handled service requests
Office Package support
VPN configuration and identification of related issues
Escalation of complex service requests to other teams (e.g., Level 2, Servers, Networks, Databases, etc.);
Installation and configuration of printers;
Folder mapping;
Disk cloning
**Required experience, skills, and knowledge:**
Computer assembly and maintenance, in-person and remote customer support, printer installation/configuration, software and application installation/configuration, disk cloning knowledge.
**Education:** Currently pursuing a bachelor's degree
**Years of Experience:** 3 years
### **Employment Type:**
CLT
### **Required Knowledge and Skills:**
Microsoft Office Suite, Operating Systems, Maintenance
### **Benefits:**
Meal Voucher, Transportation Voucher, Life Insurance
### **Department:**
Government