Job Summary: Technical Support Assistant professional to provide support and telecommunications management, incident handling and resolution, and asset administration. Key Highlights: 1. Support and telecommunications management. 2. Incident resolution and inventory control. 3. Ensuring service continuity and information organization. A consulting, recruitment, and selection company is seeking a Technical Support Assistant in São Paulo (Faria Lima). Prud Consultoria provides corporate consulting services, focusing on customized solutions for process optimization. With an experienced team, it aims to help companies achieve their strategic objectives. **Responsibilities:** Telecommunications support and management. Incident handling and resolution. Inventory control of phone lines and devices. Asset administration. Configuration of mobile and landline telephony services. Interaction with telecom operators and user support. Ensuring service continuity, information organization, and adherence to service level agreements. Previous experience as a Support Analyst, Support Technician, IT Assistant, or Help Desk Specialist may indicate alignment with some of the responsibilities of this position. High school diploma required. Relevant experience required. **Compensation and Benefits:** * Salary: 3\.000,00 * Meal Voucher * Transportation Voucher * Medical Assistance * Education Allowance **Additional Information:** * Employment Type: Hybrid \- Hybrid work model. * Candidates from São Caetano do Sul, Taboão da Serra, Guarulhos, or Osasco are also eligible for this position. * Duration: Full-time * Working Hours: Monday to Friday, from 08:00 to 18:00\.
João Silva
Indeed · HR
João Silva
Indeed · HR
