Description
Job Summary:
A telecommunications company is seeking a Technical Support Assistant to provide customer service, assist with inquiries and issues, and guide customers in using hardware and software.
Key Highlights:
1. Customer service via phone and WhatsApp
2. Support for hardware and software usage
3. Team collaboration to enhance customer experience
A telecommunications company is seeking a Technical Support Assistant in Itatiba (Centro).
**Responsibilities:**
Provide customer service via phone (inbound and outbound) and WhatsApp. Assist customers with inquiries and issues. Provide technical support by guiding customers in using hardware and software. Collaborate with the team to ensure the best possible customer experience.
Previous experience as a Technical Support Assistant, Technical Support Specialist, Customer Service Assistant, or Support Analyst may indicate suitability for some of the responsibilities in this role.
High school diploma completed. No experience required.
**Compensation and Benefits:**
* Salary: BRL 1,700.00
* Meal Allowance
* Food Voucher
* Transportation Voucher
* Medical Plan
* Health Insurance
* Birthday Day Off
* Gympass
* Internet Plan
**Additional Information:**
* Employment Type: Permanent - On-site.
* Schedule: Full-time
* Working Hours: 1:00 PM to 10:00 PM. Rotating 5×1 schedule.