Technical Support Analyst II

Description

Job Summary: A professional responsible for managing the supplies inventory, providing Level 1 technical support, monitoring servers and printing equipment, and preparing reports. Key Highlights: 1. Inventory management and Level 1 technical support 2. Server and printer equipment monitoring 3. An environment that values proactivity and continuous development Grupo Tecnoset has been operating in the market since 1990, consistently committed to meeting all demands with excellence while respecting customers, employees, servers, and society. Grupo Tecnoset upholds respect, transparency, and quality in the services and products it offers. We invest in information technology because we believe we can contribute to making companies more productive, profitable, and efficient. **Responsibilities and Duties** Management of supplies inventory, including exchanges, receipts, and returns; Preparation of managerial reports; In-person Level 1 support; Opening tickets for Level 2 support; Cleaning of equipment; Monitoring of the print server (creation, modification, and deletion of print queues); Monitoring of the printer fleet; Required proficiency in Excel and Outlook; **Requirements and Qualifications** Punctuality; Calm demeanor; Good communication skills; Organized and proactive; **Additional Information** What we offer: * Profit Sharing Program (PPR) * Meal Voucher * Health Insurance / Dental Insurance * Tuition Assistance * Gympass * Childcare Assistance * Birthday Day Off * Life Insurance * Pharmacy Partnership * Access to the Corporate University platform At TECHUB, technology, business, and people converge to create something greater: integrated solutions that transform challenges into tangible results. We are more than a technology company—we are a **dynamic ecosystem**, driven by innovation, closeness, and positive impact on businesses and society. **Here, your career has room to grow.** We are expanding rapidly and seeking individuals passionate about challenges who see technology as a tool to empower companies and improve the world. We invest in the continuous development of our people, and everyone contributes to promoting the TECHUB brand and culture.