Technical Support Agent

Description

Job Summary: Customer Service Assistant – Internet Technical Support to register complaints, support requests, and provide assistance via chat, voice, and in-person. Key Highlights: 1. Experience with technical support via chat and voice 2. Interest in technology 3. Opportunity for internal growth Customer Service Assistant \- Internet Technical Support Work Location: Suzano Please read carefully until the end!! Responsibilities: Registering complaints, technical support requests, suggestions, second copies of bank slips, opening service orders via chat, customer support, and field technician support. Requirements: Completed high school; Experience with technical support, providing assistance via chat and voice; Interest in technology; Availability to provide in-person assistance at the Fivenet store, supporting customers who visit in person. Interest in online courses (provided by the company). Residence in: Suzano, Itaquaquecetuba, São Miguel Paulista, Guaianases, Itaquera, Itaim Paulista, Suzano Ferraz de Vasconcelos, Mogi das Cruzes, Guarulhos, Ferraz de Vasconcelos, or Poá. Additional Information: Salary: R$ 1\.726,94 Transportation allowance (VT) Basic food basket (with premium products) Caju Card (meal or food allowance) worth R$ 150.00 Work schedule: 8:00 AM to 4:20 PM, or 11:40 AM to 8:00 PM, Monday to Friday Saturdays: 8:30 AM to 4:50 PM Opportunity for internal growth Immediate hiring! Employment type: Full-time, CLT permanent contract Compensation: R$1\.726,94 per month Benefits: * Basic food basket * Meal allowance * Transportation allowance Work location: On-site