Technical Support - Commercial Automation

Description

Job Summary: Remote system support, telephone-based customer service, customer guidance, error correction, and case logging in the internal system. Key Highlights: 1. Remote technical support and customer service. 2. Troubleshooting and user guidance. 3. Proactivity and strong communication skills. **Responsibilities:** · Remote system support · Telephone-based customer service · Guide customers and resolve their queries · Correct potential errors · Log cases in the internal system **Competencies and Requirements** **· Proactive** **· Strong communication skills \- written and verbal** **· Ability to diagnose and resolve issues** **· Results-oriented** **Proficiency in computer science \- software and hardware** Employment type: Full-time CLT Compensation: R$1\.800,00 \- R$2\.000,00 per month Benefits: * Life insurance * Transportation allowance Experience: * Computer science (preferred) Work location: On-site