**Description of the activities the professional will perform:** Provide clear, objective, and welcoming service, always aiming to meet the employee's needs to achieve results through support services, efficiently and effectively fulfilling all service levels (SLA) and quality and productivity targets. Working hours: Mon to Thu from 14:00 to 22:00 – Fri from 13:00 to 21:00 \- Saturday from 08:00 to 12:00\. **Experience, Skills and required knowledge:** Proficiency in the Microsoft Windows environment. Pursuing a Technical or Higher Education degree in IT \- Support and configuration of printers, desktop computers, notebooks, scanners, monitors Responsibility \- Agility \- Organization \- Initiative \- Punctuality \- Commitment \- Dynamic \- Ability to handle high-pressure environments. **Education:** Completed Technical School **Experience Duration:** 1 year ### **Employment Type:** CLT ### **Required Knowledge and Skills:** Windows ### **Benefits:** Meal Allowance, Transportation Allowance, Life Insurance ### **Department:** Government