**Opportunity: Support Analyst Position** We are looking for a professional to work as a Support Analyst in the field of Telemedicine, specifically Teleradiology. Work format: hybrid (remote + in-person). We want someone whose life values are respect and integrity, passion and energy, discipline and perseverance. Driven by challenges! Someone who enjoys technology and innovation. **About the Position** \- Serve and exceed the expectations of our clients. \- Customer focus! Provide support to system clients and users. Ensure fast and accurate responses to all user support requests. Coordinate workflow smoothly. **Requirements** \- Residence: Guaratinguetá, Lorena, or Aparecida. \- Education: Bachelor's degree completed or in progress, intermediate English. \- Preferred bachelor’s degree in Information Technology (IT), Computer Science, or Engineering. \- Experience in healthcare / medical imaging (hospital or clinic) with PACS/RIS systems is desirable. \- Proficiency with MS Office / Google Workspace. \- Excellent interpersonal skills. Self-motivated. Job type: Full-time, Permanent/CLT Job type: Full-time, Permanent CLT Pay: R$2\.000,00 \- R$4\.500,00 per month Benefits: * Medical insurance * Childcare assistance * Internet allowance * Basic food basket * Remote work Selection questions: * What is your experience in the healthcare field? * Do you have experience in Technical Support? * Do you live in Guaratinguetá, Lorena, or Aparecida? Education: * Completed Bachelor's degree (Mandatory)