SUPPORT ANALYST

Indeed

Company

Job typeFull-time

Workplace typeOnsite

Experience levelNo experience limit

Education levelNo degree limit

Description

Job Summary: Responsible for customer support via Help Desk, following established procedures and escalating technical issues to the development team. Key Highlights: 1. Customer support via Help Desk 2. Follow customer service procedures 3. Escalate technical issues to the development team * Provide customer support through Help Desk tickets; * Accurately follow customer service procedures; * Escalate technical issues to the development department. Requirements: * Bachelor's degree in IT, Administration, Marketing, or related fields (completed or in progress) is preferred; * Must reside in Presidente Prudente or surrounding areas.

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Posted by

João Silva

Indeed · HR

Location

João Silva

Indeed · HR

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