Support Analyst

Description

Job Summary: Providing technical support to users, including diagnostics, installation, maintenance, and configuration of microcomputer systems and equipment. Key Highlights: 1. Microcomputer technical support 2. Corrective and preventive maintenance 3. Software installation and configuration Support Analyst (Vacation Coverage) Location: Parque dos Resedás – Campinas/SP Employment Type: CLT Salary: BRL 2,300 \+ VR: BRL 23.00 and VT Schedule: Monday to Friday, from 7:30 AM to 5:10 PM ✅ Requirements: * Experience in microcomputer technical support * Knowledge of hardware (desktops, laptops, printers) * Experience with software installation and configuration * Availability for on-site work Main Responsibilities: * Diagnosing faults in equipment and systems * Performing corrective and preventive installation and maintenance * Providing technical support to users * Installing and configuring computers, notebooks, and printers * Configuring software (Microsoft Office suite and internet applications) * Inspecting physical and electrical conditions at installation sites * Identifying improvements to enhance equipment performance Minimum Education: Technical Course