Senior Systems Analyst

Description

Job Summary: A professional responsible for implementing improvements and solutions in systems and processes, ensuring customer satisfaction and resource optimization, with technical expertise and analytical capabilities. Key Highlights: 1. Implement daily improvements and solutions to operational issues 2. Design and implement system and process projects with optimization 3. Technically master and analyze user requirements **Description:** Ensure implementation of improvements and/or solutions to daily operational issues to support customer service and meet expectations. Design and implement system and process projects, adhering to business rules and legislation, from activity planning through data modeling, workflows, and processes, optimizing required resources. Be accountable for executing processes under one's responsibility, possessing technical expertise and performing analyses or assessments as needed for the majority of working time. Analyze user requirements to identify solutions. Provide technical guidance to other roles as needed to support colleagues in related activities by specifying system requirements or available functional solutions within the system, leveraging its features and configurations. Deploy systems, modules, or functionalities, ensuring integration with other systems. Propose new technical solutions and continuous improvements to processes under one's responsibility. Develop and maintain up-to-date documentation (test plans, requirements, instructions, manuals), among others. **Remuneration Notes:** Not disclosed