Description
**What are we looking for?**
We are seeking a versatile SAP Consultant with solid experience in the PM, PP, and QM modules to join our AMS (Application Management Services) team. The professional will be a key player in ensuring the continuity and operational excellence of our clients, strategically supporting sustainment activities. Their primary mission will be to absorb and execute overflow tasks from the current team, enabling agile resolution of complex issues and ensuring that maintenance, production, and quality workflows operate at maximum efficiency. If you possess a solution-oriented, collaborative mindset and wish to work in a dynamic environment, this position is for you.
**Key Responsibilities:**
Respond to service requests (incidents, inquiries, and requests) related to SAP modules PM, PP, and QM, adhering to agreed-upon Service Level Agreements (SLAs). Execute overflow tasks delegated by the operational consulting team, ensuring continuous delivery flow. Conduct detailed functional analyses to identify root causes and propose improvements to client business processes. Support the development of functional specifications for new developments or corrections (ABAP). Perform customizing configurations in PP, PM, and QM modules according to reported requirements. Participate in integrated testing and support end users during User Acceptance Testing (UAT). Clearly document technical and functional solutions to maintain an updated knowledge base.
**Requirements:**
Proven experience as an SAP Consultant in the PP (Production Planning), PM (Plant Maintenance), and QM (Quality Management) modules. Prior experience in system sustainment under the AMS model. Technical ability to independently absorb overflow demands. Proficiency in configuring production processes (PP), maintenance plans and orders (PM), and inspection management and quality certificates (QM). Fluent/native Portuguese for clear and assertive communication with teams and clients. Ability to collaborate effectively in remote environments. Analytical profile focused on problem solving and delivery agility.
**Preferred Qualifications:**
Knowledge of SAP S/4HANA. Prior experience with ITSM tools (ServiceNow, Jira Service Management, etc.). Familiarity with integrations involving MM, SD, and FI/CO modules. Basic understanding of ABAP debugging (Debug) to assist in diagnostics. Technical-level English or Spanish for reading international documentation.
**Work Location:** Remote
**Who is Insi?**
We are a consultancy specialized in digital transformation. But above all, we are a people-first company. People who listen before proposing. Who go to the core before presenting a solution. Who measure success by what truly changed—not by what was implemented.
With over three decades of history and a global presence, we believe true transformation begins from within: within individuals, teams, and organizations—and this conviction guides every decision we make, every project we deliver, and every person we develop.
**Why build your career at Insi?**
Because here, you think, decide, and create together. We offer autonomy, clear goals, and an environment where Insiders have opportunities to engage with diverse technologies, participate in challenging projects, bring forward new ideas, and work from anywhere in Brazil—and why not, the world.
We are recognized as one of the best companies to work for in Brazil by Great Place to Work and ranked among the top 10 employers in Brazil by TIME magazine.
**What are our values?**
* We are people serving people
* We think and act like owners
* We strive for performance
* We grow and learn together
* We pursue excellence and simplicity
* We act with creativity and innovation
All individuals are welcome regardless of their condition, disability, ethnicity, religious belief, sexual orientation, appearance, age, or similar factors. We want you to grow with us in an inclusive environment full of opportunities.
Do you identify with this? Then, **\#JoinInsi!**