SALES ASSOCIATE

Description

Job Summary: Store Sales Associate responsible for customer service, demonstration of telecommunications products, achievement of sales targets, and store organization. Key Highlights: 1. Customer service and consulting on telecommunications products and services. 2. Opportunity to work with sales targets and performance metrics. 3. An environment that values diversity, learning, and collaboration. STORE SALES ASSOCIATE DESCRIPTION Responsibilities **Customer Service:** Greet and assist customers in-store, identify their needs, and offer appropriate solutions. **Product Demonstration:** Present and demonstrate telecommunications products and services, such as smartphones, mobile plans, internet, and subscription TV. **Targets:** Achieve sales targets, performance indicators, and company commercial policies. **Sales:** Conduct sales of products and services and fully record all transactions in internal systems, ensuring data accuracy to guarantee completion of all stages of the sales process. **Customer Support:** Provide technical information and clarify customer questions regarding offered products and services. **Store Organization:** Maintain an organized store, including product placement. **Promotions and Offers:** Inform customers about promotions and special offers, encouraging additional purchases. **Training:** Participate in training sessions on products, services, sales techniques, and corporate systems whenever required. **Conduct:** Demonstrate commitment to the company’s culture, values, policies, and regulations—including codes of conduct, safety, and ethics—in all interactions and decisions. Requirements **Education:** Completed high school; courses or training in sales are a plus. **Computer Skills:** Basic\*\*/i\*\*ntermediate **Experience:** Prior sales experience, preferably in telecommunications or electronics retail. **Technical Knowledge:** Basic knowledge of telecommunications products and services. **Availability:** Flexibility to work varied schedules, including weekends and holidays. ADDITIONAL QUALIFICATIONS Courses or training in sales. Experience in sales within the technology and/or telecommunications sector. PROFILE **Clear and concise communication:** Ability to express oneself clearly, actively listen to customers, and convey information persuasively is essential. **Customer Relationship:** Skill in building and maintaining positive relationships with customers. **Handling Objections:** Ability to address customer hesitations, doubts, and resistance, turning them into opportunities to close deals. **Proactivity:** Ability to work proactively, with a results- and goal-oriented mindset. **Resilience and persistence:** Ability to accept rejections without losing motivation, maintaining excellent service and determination to pursue results. **Routines:** Ease in following structured sales routines and entering information into the sales system. Benefits Initial salary: R$ 1800.00 Transportation allowance Meal allowance: R$ 300 on average Cost-of-living allowance: R$ 400 on average Production and performance bonuses Professional growth opportunities Health and dental plan (optional) Total Pass **Up to 80% discount at pharmacies:** Drogasil, Droga Raia, Globo, and others. (Clude) 24/7 telemedicine with general practitioners and specialists (Clude) Online psychological counseling with specialized professionals (Clude) **ADDITIONAL INFORMATION:** **Employment type:** CLT **Work location:** SÃO LUIS/MA **Work modality:** In-person ABOUT THE COMPANY We are part of one of the world’s largest telecommunications groups, dedicated to delivering the best telephone experience to its customers—Claro. Operating across multiple channels—including SMEs, retail stores, and PAP—we aim to bring Claro’s universe of possibilities to our customers through exceptional service. We believe diversity complements and strengthens us; therefore, we seek people from all backgrounds to join our successful team! We look for resilient, creative, adaptable, curious individuals eager to tackle diverse challenges in a learning-oriented, collaborative, respectful, and inclusive environment—where our people enjoy autonomy and are empowered to make decisions. Join DIN SERVICES Group! Authorized Claro Agent. Authorized Claro Agent since 2016\. ⭐️Among the top 5 Claro Authorized Agents in Brazil #1 SME/North Region ️\#grupodeeliteclaro