Description
Job Summary:
The professional will be responsible for customer service, order follow-up, preparation of proposals, inventory management, and event organization.
Key Highlights:
1. Comprehensive customer support via multiple channels
2. Event management and organization of their operations
3. Support to managers and maintenance of internal organization
**Availability for rotating shift: 6x1**
**Barueri Shopping**
* Customer Service: Provide support to customers by responding to inquiries and resolving issues related to orders and products via WhatsApp, phone, email, and in person;
* Sales Order Follow-up: Monitor sales orders, ensuring they are processed correctly and within established deadlines;
* Commercial Proposal Preparation: Assist in creating and reviewing commercial proposals, ensuring compliance with company policies;
* Issuance and submission of quotations;
* Scheduling of events (birthdays, celebrations, etc.);
* Receiving and directing event service providers (catering, decoration, photography, etc.);
* Supporting event organization and execution, acting as the focal point for customers, service providers, and staff;
* Supporting managers in meeting company needs;
* Performing cash register coverage when necessary;
* Ensuring high-quality customer service;
* Inventory Management: Check and control inventory levels, informing the sales team about product availability.
* Document Organization: Maintain organized documents and correspondence, ensuring all information is accessible and properly archived;
* Preparing general reports.
* Adjusting, when necessary, the positioning of protective foam pads and verifying the fixation of nets, toys, and other situations. Cases requiring specialized technical attention shall be forwarded to the responsible professional.
Job Type: Permanent CLT
Compensation: Starting from R$2.000,00 per month
Experience:
* Customer Service (Mandatory)
Work Location: On-site