**Company: Cubatão - Job Opening – Receptionist** **Experience: in customer service and administrative areas.** **JOB DESCRIPTION**: Objective: To serve as the link between external clients and the real estate agency, providing welcoming, efficient, and organized service, while also supporting the administrative department with basic tasks. Detailed Responsibilities: Multichannel Customer Service: · Receive in-person clients by offering initial support and proper guidance. · Answer phone calls and WhatsApp messages using professional and empathetic language. · Respond to initial inquiries about available properties (using updated scripts and catalogs). Scheduling and Visit Coordination: · Record appointments in a system or shared spreadsheet. · Confirm property availability in advance. · Contact interested parties to confirm or reschedule appointments. · Communicate with field staff to coordinate visits. Key Management: · Log key check-ins and check-outs in a system or manual register. · Inspect keys upon return. · Ensure secure and organized key storage. Administrative Support: · Digitize simple documents (ID, CPF, proof of address, etc.). · Assist in organizing physical and digital files. · Draft and send standardized emails. · Help clients fill out registration forms when necessary. Environment: · Maintain a clean, organized reception area with support materials available (brochures, water, etc.). · Uphold the company's image during first interactions. **Education:** Technical degree in Administration **Work Schedule:** Monday to Friday from 8:30 AM to 6:00 PM, lunch break from 12:00 PM to 1:30 PM Saturday from 8:30 AM to 12:00 PM **Salary:** BRL 1,723.00 **Benefits:** Transportation allowance and food basket **What do you expect from the person filling this role? What behaviors/values are essential?** Politeness. Friendliness. Honesty and willingness to grow within the company. Employment Type: Permanent CLT Pay: starting at BRL 1,723.00 per month Benefits: * Medical insurance * Dental insurance * Life insurance * Meal allowance * Transportation allowance