Receptionist

Description

We are looking for a communicative, organized professional with a strong customer service orientation to work as a **Post\-Sales Receptionist** at our dealership. The professional will be responsible for the initial reception of post\-sales customers, providing support in service scheduling, greeting customers, and organizing the workshop's administrative processes, ensuring excellent service and a positive customer experience. **Key Responsibilities** * Greet customers in person and by phone; * Schedule services and confirm appointments; * Direct customers to technical consultants; * Register and update information in the system; * Assist in controlling vehicle entry and exit; * Organize documents and service orders; * Support the post\-sales team in administrative routines; * Conduct customer follow\-ups and satisfaction surveys; * Ensure the reception area is well\-organized and operates smoothly. **Requirements** * Completed high school education; * Customer service experience is a plus; * Basic computer skills and proficiency in Microsoft Office; * Strong verbal and written communication skills; * Organizational ability and courteous customer interaction. **Desired Competencies** * Proactivity * Agility * Empathy * Interpersonal communication * Organization * Commitment * Teamwork **Advantages** * Experience in automotive dealerships or repair shops; * Experience in post\-sales customer service; * Familiarity with appointment and service management systems. If you enjoy interacting with the public and seek professional growth in the automotive industry, join our team! Compensation: R$1\.518,00 \- R$2\.000,00 per month Benefits: * Medical assistance * Dental assistance * Life insurance * Transportation allowance Work location: On\-site