PL SYSTEMS ANALYST

Description

Job Summary: As a PL Systems Analyst, you will be responsible for systems support, administration, and technical assistance, including technical documentation, supplier management, and support for technological innovation projects. Key Highlights: 1. Systems Support and Administration 2. Customer Technical Support and Supplier Management 3. Technological Research and Innovation Who We Are? We are Life in Motion. More than just vehicles travel our roads — here, we connect people and energize cargo transportation across some of the country’s most important economic corridors. **Responsibilities and Duties** As a **PL SYSTEMS ANALYST**, your responsibilities include: **Systems Support and Administration**: Experience maintaining existing solutions, administering systems, and ensuring their stability and performance. **Customer Technical Support**: Ability to diagnose and resolve technical issues, providing effective support to system users. **Technical Documentation**: Capability to produce clear and concise documentation on system architecture, processes, configurations, and operational procedures. **Communication and Supplier Management**: Experience interacting with system vendors, managing requests, monitoring SLAs, and ensuring timely delivery of solutions. **Establishment of Standards and Best Practices**: Knowledge of defining and implementing technical standards, methodologies, and best practices for system development and operations. **Project Support and Solution Delivery**: Ability to participate in projects and deliver technical solutions for IT environments — from conception through implementation. **Technological Research and Innovation**: Interest and proactivity in researching emerging technologies and trends to identify opportunities for system improvement and innovation. **Requirements and Qualifications** **We value candidates who have:** Bachelor’s degree completed in Software Engineering, Computer Engineering, Computer Science, Information Systems, or Systems Analysis and Development; English — Intermediate; Excel — Advanced. **Preferred Qualifications (Nice-to-Have):** Experience with JIRA, SAP ECC or SAP S4HANA, Technical Support, Oracle and SQL Server database knowledge; Knowledge of API and Web Service integrations; ITIL knowledge. **Additional Information** **What We Offer:** Profit Participation Program (PPR); Medical Assistance; Dental Plan; Telemedicine; “Cuidando de Perto” Program (Close Care Program); Emotional Health Program; Well-being Platform; Arteris Baby Program; Diversity & Inclusion Program: Name correction in official documents for transgender and non-binary individuals; Meal or Food Allowance; Pharmacy Allowance; Transportation Allowance; ArterisPrev (Supplementary Pension); Consignment Loan; Childcare Assistance (for women with children up to age 6, or men with full custody granted by judicial decision); Life Insurance; Birthday Day Off; 6-month Maternity Leave and 20-day Paternity Leave; Flexible Working Hours (administrative areas only); Remote Work (administrative areas only); UAD — Arteris University of Development. We connect paths. We move stories. And it all begins with people. We operate in the states of **São Paulo, Rio de Janeiro, Santa Catarina, and Paraná**, managing strategic highways vital to national development — with a focus on safety, service quality, and infrastructure excellence. But we know our greatest strength lies in our people. Therefore, **we seek professionals eager to grow**, **contribute diverse perspectives**, and **help build solutions that impact millions of lives every day**. Here, **we value diversity and inclusion**, fostering an environment where **all individuals** — regardless of age, ethnic-racial identity, gender identity, sexual orientation, or disability — **are treated equally throughout our selection processes**. Our Diversity and Inclusion Program is built on five pillars: race, gender, generation, persons with disabilities, and LGBTI+. Continuous learning, results-driven efficiency, collaborative attitude, trust-based relationships, integrity, and appreciation for life are **our core values**, lived and applied daily across all teams. If you want to join a team committed to excellence, collaboration, and continuous development, explore our opportunities and help us build this path together. \#VemPraArteris