We are looking for a talented professional for the position of **Operations Analyst**. If you are dynamic, proactive, and possess the qualifications we seek, we want to meet you! **RESPONSIBILITIES AND DUTIES** * In-person and telephone customer service for internal and external clients (in-person, WhatsApp, and telephone); * Administrative and operational support; * Provide information and guide the movement of people and visitors; * Record information, send documents, manage spreadsheets, open service tickets, and control supplies. * Organize and monitor services according to academic disciplines; * Support general administrative processes. **REQUIREMENTS AND QUALIFICATIONS** * Completed High School education. Courses in customer service are an advantage. * Knowledge in the administrative field; Proficiency in Microsoft Office. * **ADDITIONAL INFORMATION** **In addition to supporting the development of entrepreneurial professionals, you also enjoy a range of benefits!** **✨** **For your development:** Educational Benefit (scholarship for employee and dependents) Corporate University **For your day-to-day:** Transportation Allowance ️ Meal Voucher\* **Family, Health, and Well-being:** Health Insurance\* Dental Insurance\* Day Off (time off during your birthday month) TotalPass (partnership with gyms) Employee Assistance Program – EAP (free and confidential psychological, social, financial, and legal support) Discounts at School Clinics