Job Summary: Provides operational technical support to field teams and administrative departments, ensuring the proper functioning of equipment, systems, and technological tools. Key Highlights: 1. Technical support to field teams and administrative departments 2. Conducts technical visits for equipment replacement and on-site support 3. Configures and performs basic maintenance on surveillance cameras Position: **Operational Technical Assistant** Company: Eleng Engenharia City: Votorantim, SP Salary: R$ 2.600,00 Benefits: - Meal allowance: R$ 282.67 - Food voucher: R$ 31.58 per working day - Average meal allowance + food voucher: R$ 977.43 per month - Mobility allowance: R$ 300.00 per month - Dental plan (after probation period) **Working Hours:** - Monday to Friday: 7:30 AM to 5:30 PM **Description:** Provide operational technical support to field teams and administrative departments, ensuring the proper functioning of equipment, systems, and technological tools used in company operations. **Main Responsibilities:** - Provide technical support to field teams regarding tablets, applications, and operating systems used in external activities - Address and resolve technical requests from administrative departments related to computers, software, and internal systems - Support the warehouse in using and troubleshooting material control and management systems - Conduct on-site technical visits for replacing defective equipment and providing on-site technical support when necessary - Configure and perform basic maintenance on surveillance cameras used in operational services - Register and track technical service requests, ensuring demand control and traceability - Assist in organizing, controlling, and updating operational technological equipment **Requirements:** - Completed high school education (technical course in Information Technology, Networking, Electrotechnics, or related fields is desirable) - Basic/intermediate knowledge of hardware and software (computer, tablet, and peripheral maintenance) - Availability for travel and on-site visits - Good communication and organizational skills - Driver’s license category B and good driving record **Preferred Qualifications:** - Experience with SAP, Oracle Field Services (OFS), WFM, and GPM systems - Prior experience in technical support within operational or field environments **To apply, please submit your updated resume** WhatsApp: 41 9 9916 9174 Email: vagas@eleng.com.br Employment Type: Full-time CLT Compensation: R$2.600,00 per month Benefits: * Dental insurance * Fuel allowance * Meal allowance * Food voucher Work Location: On-site