Office Assistant

Description

Job Summary: An Office Assistant in a funeral home performs administrative and Human Resources routines, provides customer service, manages vehicle entry/exit, and offers operational support—ensuring organization and humanized care. Key Highlights: 1. Supports personnel management and provides humanized support to families 2. Serves customers with courtesy, empathy, and professionalism 3. Handles administrative and Human Resources routines * The Office Assistant in a funeral home is responsible for performing administrative and Human Resources routines, providing front-desk customer service, managing company vehicle entry and exit, and delivering operational support to funeral agents. This role is essential for ensuring organization, efficiency, personnel management support, and humanized care for families. * Main Responsibilities: Greet customers and visitors in person and by phone with courtesy, empathy, and professional demeanor; Monitor company vehicle entry and exit, recording movements in systems or spreadsheets; Support funeral agents in administrative and logistical tasks; Assist in organizing documents, contracts, and forms; Issue and verify records related to funeral services; Enter data into internal systems and control spreadsheets; Organize the reception area and ensure materials are always available; Provide general administrative support to the team; * Human Resources Activities: Assist in recruitment and selection processes, including resume screening, interview scheduling, and candidate communication; Support new employee onboarding by organizing documents and initial orientation materials; Manage and organize employee documentation (hiring, termination, vacation, leave of absence, etc.); Support time tracking, overtime banking, and attendance monitoring; Assist in internal communication and information alignment between employees and management; Provide support for Personnel Department routines, such as submitting data to accounting/payroll; Contribute to organizing training sessions and internal initiatives for development or organizational climate. * Requirements: Completed high school education (technical or undergraduate degree in Administration, Human Resources, or related fields preferred); Prior experience in administrative and/or HR routines is a plus; Basic knowledge of Microsoft Office (especially Excel and Word); Proficiency with systems and data entry; Strong verbal and written communication skills; Organizational ability, attention to detail, and proactivity; Capacity to handle multiple tasks and simultaneous demands; Professional demeanor, discretion, and responsibility regarding confidential information; Empathy and emotional balance to interact with the public during sensitive moments; Flexible availability. * Preferred Qualifications: Experience in customer service; Familiarity with Personnel Department routines (hiring, time tracking, payroll, etc.); Basic knowledge of labor legislation; Employment Type: Full-time, Direct Hire (CLT) Compensation: Starting from R$2\.354,00 per month Benefits: * Fuel allowance * Food basket * Commuter pass Work Location: On-site