Are you passionate about **infrastructure, networks, and solving complex problems**? Do you enjoy working on the technology frontline, serving as a technical reference, and operating in highly critical environments? Then this opportunity is for you! We are seeking a **Level 3 NOC Analyst**, the most senior technical professional within the NOC, responsible for analyzing and resolving critical and **highly complex incidents across monitored networks, systems, and infrastructures**. Handles requests exceeding the scope of Levels 1 and 2, conducting **in-depth investigations**, implementing **definitive solutions**, and ensuring **service stability, security, and continuity**. Serves as the technical reference for operations, providing **consultative support**, guiding best practices, interacting with **suppliers and manufacturers**, and actively contributing to the **continuous improvement of the NOC environment and processes**. **Work model:** Hybrid in **Caruaru/PE** Address: **Porto Digital \- Caruaru, PE.** **Our Benefits:** * Medical assistance; * Childcare allowance; * Dental assistance; * Eyeglass allowance; * SESC agreement; * Christmas basket; * Birthday day off; * Mother’s Day or Father’s Day day off; * Meal/food allowance (Swile Mastercard); * Transportation allowance.