




Job Summary: Handling and resolving connectivity-related incidents, diagnosing network issues, and performing basic network equipment maintenance. Key Highlights: 1. Connectivity incident handling and resolution 2. Network problem diagnosis and resolution 3. Network equipment installation and maintenance **NETWORK ANALYST I** **Job Description:** Handling and resolving connectivity-related incidents (LAN, Wi\-Fi, VPN, internet). Diagnosing and resolving network issues (IP, DNS, cabling, printers). Installing and performing basic maintenance on network equipment (routers, switches, access points). Monitoring network performance and providing user support. Logging and documenting incidents and procedures. **Requirements:** Currently enrolled in or graduated from a Technical or Bachelor's program in Computer Networks, Information Systems, Computer Science, or related fields. Knowledge of networking (TCP/IP, DNS, DHCP) and structured cabling. Experience in technical support (Service Desk/Help Desk) is a plus. **Minimum Education Level:** Technical School **Work Schedule:** Rotating Shift (6x1 and 5x2\) **Benefits:** Transportation Allowance \+ Meal Voucher *Apply via the Divulga Vagas portal!* Follow Divulga Vagas on Instagram: @divulgavagas.oficial


