LEVEL 2 SUPPORT ANALYST

Description

Job Summary: We are seeking a Level 2 Support Analyst for a global agribusiness company, focused on on-site technical support and infrastructure management. Key Highlights: 1. Provide on-site Level 2 technical support 2. Manage network, hardware, and infrastructure issues 3. Serve as the team's technical focal point ️ **We are looking for a technical support specialist in Meridiano!** Position for a **Level 2 Support Analyst** at an expanding global agribusiness company. If you have experience in advanced support and wish to be part of this expansion, we want to meet you! **Your responsibilities will include:** * Providing on-site Level 2 technical support * Managing network, hardware, and infrastructure issues * Documenting solutions and ensuring operational continuity * Serving as the team's technical focal point **What we are looking for:** * Proven experience in Level 2 support * Knowledge of networks and hardware * Familiarity with ITSM tools * Completed high school education (ongoing undergraduate studies are a plus) * Proactive and autonomous profile **Additional information:** * Business hours: 8:00 AM to 5:00 PM * On-site work in Meridiano * Commuter service provided (Votuporanga, Fernandópolis, Valentim Gentil, General Salgado, and Magda) * Collaborative and appreciative work environment **Ready for the challenge? Apply now! Minimum Education: High School (Secondary Education) * Daycare Assistance * Dental Plan * Health Insurance * Other Benefits * Meal/Voucher Allowance (VA/VR) * Wellhub (Gympass) * Childcare Assistance for Persons with Disabilities (PcD) * Mental Wellness Program * Discounts on various courses and partner stores