Junior Technical Support Analyst (ERP)

Description

Job Summary: We are seeking a technical support analyst to work with ERP systems, ensuring proper operation, implementation, and handling of user requests. Key Highlights: 1. ERP system user technical support 2. System implementation and client training 3. Identification and resolution of system-related issues Technical Support Analyst (ERP) Position Description We are looking for a technical support analyst to work with ERP systems, ensuring correct operation, implementation, and handling of user requests. Responsibilities * Provide technical support to ERP system users * Perform system implementation and client training * Identify and resolve system-related issues * Conduct testing and validation of new functionalities * Document procedures and solutions for future reference * Participate in meetings with the development team to align requirements Requirements * Prior experience in technical support for ERP systems * Strong communication skills and customer service abilities * Ability to work collaboratively in a team environment * Degree in Information Technology, Administration, or related fields * Willingness to travel