Job Summary: An IT professional to handle customer requests, assist in system configuration, and perform equipment maintenance while ensuring inventory control. Key Highlights: 1. First-level support and interaction with corporate IT 2. Software and system installation, configuration, and updates 3. Hardware diagnosis and maintenance, as well as inventory control ###### **Fortaleza, CE****The company accepts applications from Fortaleza and nearby cities** ###### **Technician** ###### **To be determined** ###### **CLT employment regime** **Job Details** -------------------- **Requirements:** * Completed technical education in IT; pursuing a bachelor's degree in Technology is desirable * Technical knowledge in IT Fundamentals, Hardware, Software, Networks, and Customer Service is desirable * Proficiency in Windows 10 and 11 (installation, configuration, and troubleshooting), computer and notebook assembly/disassembly and basic maintenance, hardware failure diagnostics (memory, HDD/SSD, power supply, peripherals); component replacement and preventive cleaning; Microsoft Office / Microsoft 365 suite **Responsibilities:** * Promptly respond to customers' first-level requests, logging all interactions in the Conecta Portal System; * Coordinate with corporate IT when second- or third-level support is required to resolve user issues; * Assist in software and system installation, configuration, and updates; * Identify root causes of failures in computers and other IT devices; * Perform computer reassignment and equipment logistics; * Maintain inventory control of IT components, equipment, and peripherals. **Additional Information:** * Work location: Oncologia D’Or Fujiday – Fortaleza/CE; \- Work schedule: Monday to Thursday \- 07:30 to 17:30, Friday \- 07:30 to 16:30; * Full-time on-site availability required. **Requirements** -------------- ### **Minimum Education Level** Bachelor's degree (in progress) **Benefits** -------------- Medical assistance Dental assistance Partnership agreements with companies Life insurance Meal allowance Transportation allowance Product discounts ### **About Rede D'Or** Founded in 1977 as “Cardiolab”, it currently operates 75 owned hospitals and 3 managed hospitals, plus 55 oncology clinics across the states of RJ, SP, MG, PE, BA, MA, SE, CE, AL, PB, PR, MS, PA, and DF. It manages various brands, with stronger presence in Rio de Janeiro under the “D’Or” brand; in São Paulo under “São Luiz”; in Pernambuco under “Esperança”; in the Federal District under “Santa Luzia” and “Santa Helena”; in Maranhão under "UDI"; in Bahia under "São Rafael"; in Sergipe under "São Lucas"; in Paraná under “Santa Cruz”; in Minas Gerais under “Biocor”; in Mato Grosso do Sul under "Proncor"; in Paraíba under “Nossa Senhora das Neves”; in Ceará under “São Carlos”; and the premium brand "Star" in RJ, SP, and DF. On December 23, 2022, Rede D’Or significantly strengthened its value proposition through the business combination with SulAmérica—the largest Brazilian insurer and one of the country’s leading health operators. Operating across health and dental insurance, life and personal accident insurance, asset management, and private pension, SulAmérica employs over 4,000 people and serves more than 7 million customers nationwide. We believe in our responsibility to contribute to a fairer, more inclusive society with equal opportunities; therefore, all our job openings are open to individuals from diverse backgrounds and profiles, including persons with disabilities. If you are a qualified, innovative professional aligned with the latest developments in your field, join our team. We offer more than jobs—we offer opportunities for you to make a difference.
João Silva
Indeed · HR
João Silva
Indeed · HR
