JUNIOR SUPPORT TECHNICIAN

Description

Job Summary: Join Simpress, the leading IT outsourcing company in Brazil, in an innovative environment that values continuous learning and professional development to work on first-level technical support. Key Highlights: 1. Innovative environment that demands agility and delivery 2. Values continuous learning and offers professional development 3. Opportunities to take ownership of your journey and accelerate your career Join Simpress, the leading IT outsourcing company in Brazil! What drives us is our mission: to make our customers’ lives easier. We foster an innovative environment that demands agility and delivery. We value continuous learning and provide opportunities for every professional to grow, take ownership of their journey, and accelerate their career. If you resonate with our culture, join our \#Simlovers team! **Responsibilities and Duties** Provide first-level hardware and software technical support to customers **Requirements and Qualifications** Completed technical education or currently pursuing a higher education degree in IT or related fields. Printers and Multifunctional Devices Maintenance. Microcomputer Maintenance. Installs and configures utility programs, applications, and operating systems. Installs, configures drivers, and maintains PCs. Computer Networks, Internet, TCP/IP, Wireless. Microsoft Office Suite. End-user English proficiency. Technical experience: 1 year **Additional Information** Check out the benefits included in this opportunity: Profit Sharing (PLR): Above-market recognition, rewarding achievements built together. Health and Well-being: Health and dental insurance for employees and dependents; Telemedicine with no co-payment; Mental Health and Healthy Eating Programs; Wellhub. Meal or Food Allowance. Birthday Day Off. Development: Sim University — our corporate university offering courses and learning paths that encourage continuous learning and professional growth; Educational partnerships with recognized institutions. Referral Program: Great referrals to join our team are duly recognized.