Junior Support Assistant - West Zone - No experience required

Description

Job Summary: Junior Support Assistant for customer support via chat, email, or phone; incident registration and tracking; basic user support; and resolution of simple technical issues. Key Highlights: 1. Customer support via chat, email, or phone 2. Incident registration and tracking 3. Basic user support and resolution of technical issues A telecommunications company is hiring a Junior Support Assistant in São Paulo (West Zone). RM R Fibra is a company specialized in optical fiber solutions, offering products and services to meet connectivity and telecommunications demands. **What will you do in this role?:** Provide customer support via chat, email, or phone. Register and track incidents. Deliver basic user support. Assist in resolving simple technical issues. **Company Benefits:** * Salary: Competitive with the market. * ✔ On-site meal * ✔ Meal allowance * ✔ Transportation allowance * ✔ Pharmacy benefits plan * ✔ Gympass **Additional Information:** * Employment type: Permanent * Schedule: Full-time * Working hours: Monday to Friday, from 1:40 PM to 10:00 PM; Saturday, from 1:40 PM to 10:00 PM; alternating Saturdays and Sundays. **WANT TO APPLY FOR THIS POSITION?** ---------------------------------- * Review all information related to this job posting on Jobbol and apply for free. ***Work Location:*** *On-site in São Paulo / SP* ***Application Deadline:*** *12/19/2025* ***Expected Start Date:*** *12/27/2025* ***JobId.:*** *29381285919* *✔ Follow:* ***@jobbol.empregos*** *on Instagram and unlock the best of the 2025 job market.*