Description
**Opportunity at Positivo S\+ — JUNIOR SUPPORT TECHNICIAN — Toledo/PR**
Positivo S\+ is seeking committed, proactive professionals with an interest in developing their careers in the technology field. If you wish to work in a dynamic environment focused on user support and assistance, this opportunity may be ideal for you!
**Key responsibilities:**
* Learn and apply guidelines established by the Information Security Policy, Code of Conduct, and other Integrated Management System directives
* Comply with technical and administrative standards related to occupational safety and environmental protection
* Ensure confidentiality and discretion regarding users, access passwords, and internal codes
* Provide system support, computer maintenance, and user assistance
* Deliver support related to hardware, software, telephony, databases, and networks
* Assist in customer service and resolution of technical service requests
**Mandatory requirements:**
* Basic knowledge of operating systems, hardware, software, telephony, databases, and networks
* Experience in customer service
* Skills in system support and computer maintenance
* Basic knowledge of networking
* Currently pursuing a bachelor's degree in IT or related fields
* Minimum of 6 months of experience in the field or relevant job training (preferred)
* ITIL Foundation, CCNA, or MCSA certifications (preferred)
If you seek professional growth and want to join a team focused on excellence and technological support, **apply now**!
Minimum Education Level: High School (Secondary Education)