Junior IT Assistant

Description

Job Summary: We are seeking an organized, agile, and communicative Junior IT Assistant to provide technical user support and mailing list management, directly supporting operational activities. Key Highlights: 1. User technical support and assistance in hardware, software, and networks. 2. Equipment control and maintenance, and management of access rights and permissions. 3. Importing, cleansing, and organizing databases for campaigns. We are looking for an IT Assistant to join our team, focusing on technical user support and mailing list control. We seek an organized, agile, and communicative professional to directly support operational activities. **Key Responsibilities** Help Desk Handling technical service requests; User support (hardware, software, networks, and internal systems); Installation and configuration of computers, printers, and peripherals; Corporate email and access support; Equipment control and maintenance; Support in managing access rights and permissions. Database importing and cleansing; Updating and organizing mailing lists for campaigns; Spreadsheet handling (Intermediate/Advanced Excel); Support in segmenting lists for operations; Quality control of databases used. **Requirements:** Technical or undergraduate degree in IT, Information Systems, or related fields (in progress); Intermediate Excel skills (tables, formulas, data organization); Basic knowledge of networks and infrastructure; Analytical, organized, and proactive profile; **Preferred Qualifications:** Prior experience in Help Desk; Basic SQL knowledge; Experience with ticketing systems. **Work Schedule:** Monday to Friday Business hours from 8:00 AM to 6:00 PM Employment Type: CLT On-site position in Campinas/SP Do you believe your profile fits this description? Please send your CV to: Brenda.grupocred@gmail.com with the subject "IT" Contact: (19\) 98135\-5698 Minimum Education Level: Undergraduate Degree