Job Summary: Junior Infrastructure Analyst for IT systems and infrastructure support, maintenance, and monitoring, providing technical assistance to users and participating in infrastructure improvement projects. Key Highlights: 1. IT systems and infrastructure support and maintenance 2. Network and server monitoring and troubleshooting 3. Participation in infrastructure improvement projects Junior Infrastructure Analyst **Main Responsibilities:** - Provide support and maintenance for the company's IT systems and infrastructure; - Monitor and resolve issues related to networks, servers, databases, and applications; - Provide technical assistance and support to users to resolve incidents; - Participate in infrastructure improvement projects and implementation of new infrastructure solutions; - Document procedures and maintain updated technical records. **Requirements:** - Knowledge of IT infrastructure, including networks, servers, operating systems, and network services; - Familiarity with infrastructure monitoring and management tools; - Problem-solving skills and user support capability; - Strong communication skills and ability to work in a team; - Knowledge of programming languages and/or scripting for task automation. **Preferred Qualifications:** - Relevant technical certifications (e.g., CCNA, MCSA, ITIL); - Prior experience in corporate environments or infrastructure projects; - Knowledge of cloud platforms (AWS, Azure, GCP) and containers (Docker, Kubernetes); - Familiarity with version control tools (Git) and infrastructure automation tools (Ansible, Terraform). **Additional Information:** - Work schedule: 12x36 hours (on-call shift) - Working hours: 7:00 PM to 7:00 AM - Salary: 2\.535,96 Employment type: Permanent CLT contract Compensation: R$2\.535,96 per month Benefits: * Medical insurance * Dental insurance * Company mobile phone * Partnership agreements and commercial discounts * Life insurance * Meal allowance * Food voucher * Transportation voucher Work location: On-site