Description
Job Summary:
The professional will provide customer service, assist in maintaining records, support collection analysts in negotiations, and generate and monitor service orders.
Key Highlights:
1. Direct customer service and support via telephone or in person
2. Essential support to collection analysts in negotiations
3. Management and monitoring of service orders in systems
Provide customer service via telephone or in person;
Assist in the accurate maintenance of records, including system entry;
Support collection analysts in the payment negotiation process with customers;
Perform other administrative and support tasks as assigned by the collections department.
Generate and monitor customer or company service orders through systems.