IT Technician_hrpt

Description

Job Summary: An IT professional focused on technical support, hardware/software maintenance, networking, and information security, capable of ensuring the functionality of workplace environments. Key Highlights: 1. Hardware and software maintenance support 2. Windows and Linux operating system support 3. Experience in network configuration and maintenance Description: * Completed high school; * Technical course in Information Technology. * Experience in hardware maintenance (desktops, notebooks, printers). * Knowledge of Windows and Linux operating systems. * User support skills and ability to resolve software and network issues. * Basic knowledge of information security. * Knowledge of computer networks (network configuration and maintenance); * Handling help desk tickets and recording them in help desk systems. Desirable: * Prior experience in corporate or hospital environments; * Basic networking knowledge (TCP/IP, cabling, router configuration); * Basic knowledge of information security and backups; * Additional IT-related courses; * Basic understanding of Brazil's National Health System policy. * Configure and support Windows and Linux operating systems, ensuring optimal performance of workplace environments; * Perform preventive and corrective maintenance on IT equipment, including desktops, notebooks, printers, and network devices; * Diagnose computer network issues and implement necessary corrections to restore connectivity; * Create, configure, and manage user accounts, corporate email accounts, and access permissions in accordance with internal security policies; * Monitor IT infrastructure performance, identifying and resolving potential failures or areas requiring improvement; * Ensure all equipment is updated with the latest security patches and antivirus software per company policies; * Support the execution of IT projects, such as system upgrades, migrations, and implementation of new technological solutions; * Document all performed activities, maintaining detailed records for auditing and quality control purposes; * Guide users on proper use of IT resources and promote good information security practices; * Perform other related tasks. 2511170202461874441