Description
Job Summary:
Technical support professional to provide on-site and remote assistance, system configuration, and incident tracking.
Key Highlights:
1. User technical support and assistance
2. Installation and configuration of hardware and software
3. Organization and management of IT equipment
The professional will provide technical support to users, including on-site and remote assistance, installation and configuration of computers, notebooks, printers, and software, equipment formatting, email and Microsoft Office configuration, and incident tracking.
**Responsibilities:**
* Providing technical support to users
* Installing and configuring computers and peripherals
* Formatting and updating Windows
* Configuring email and Microsoft Office
* Basic network support
* Organization and management of IT equipment
* Logging and tracking incidents
**Requirements:**
* Completed or ongoing technical course in IT
* Knowledge of Windows, Microsoft Office, and general computer literacy
* Basic understanding of networking
* Strong communication and organizational skills
Compensation: R$3.472,52 - R$3.819,78 per month
Benefits:
* Medical assistance
* Dental assistance
* Profit-sharing program
* Life insurance
* Transportation allowance
Selection Question(s):
* Do you hold a technical degree in IT? Is it completed or still in progress? At which institution?
Education:
* Completed Technical Education (Preferred)
Work Location: On-site