We are looking for an IT Support professional to join our technology team and work on the development, maintenance, and evolution of systems. We seek someone passionate about solving problems, continuously learning, and collaborating in a dynamic environment. * **Direct Support:** Resolve user tickets regarding computers, operating systems, software, and peripherals (printers, etc.). * **Installation and Configuration:** Install and configure operating systems, applications, and equipment. * **Maintenance:** Perform preventive and corrective maintenance on equipment and software. * **Monitoring:** Monitor system and network performance. * **Security:** Manage information security and comply with technical standards. * **Documentation:** Log tickets and assist in building knowledge bases.