Description: * Currently enrolled in: Information Technology; Computer Science; Systems Analysis and Development; or related fields. * Ability to identify and resolve problems. * Strong communication skills and ability to work in a team. * Proactive attitude toward learning. * Sense of urgency and prioritization. * Preferred qualification: knowledge of ITIL and agile methodologies (e.g., Scrum, Kanban). * Assist in analyzing and understanding business processes. * Participate in requirements gathering and system documentation. * Provide technical support to users, resolving questions and issues. * Perform testing and validation of newly developed features. * Contribute to the continuous improvement of IT systems and processes. * Assist in implementing new technological solutions. 2512190202551012905