Description
**RESPONSIBILITIES**
* Provide first-level technical support to internal users (hardware, software, and peripherals)
* Assist in the administration and maintenance of computers, printers, and network equipment
* Support the management and configuration of the internal ERP system (Nomus or similar)
* Support automation and scripting for operational routines (Excel, Python, Power Automate)
* Organize and maintain technical documentation and IT manuals
* Assist in managing system access, passwords, and permissions
* Collaborate on internal process improvement projects leveraging technology
* Support the finance team with ERP data integrations and exports
**REQUIREMENTS**
**Essential**
* Currently pursuing a bachelor's degree in Information Systems, Computer Science, Computer Engineering, Systems Analysis and Development, or related fields
* Basic knowledge of Windows, networking, and technical support
* Intermediate Office suite proficiency (Excel, Word, Outlook)
* Strong written and verbal communication skills
**Preferred**
* Prior experience with ERP systems (Nomus, TOTVS, SAP, or similar)
* Familiarity with Python, VBA, or Power Automate
* Experience with Microsoft 365 environments (SharePoint, Teams, OneDrive)
* Interest in fiscal, financial, or industrial processes
* Basic networking knowledge (TCP/IP, Wi\-Fi, VPN)
**BEHAVIORAL PROFILE**
* Curiosity and eagerness to learn in a dynamic environment
* Organizational skills and attention to detail
* Proactivity in identifying and proposing improvements
* Teamwork and effective communication with non-technical departments
* Responsibility and discretion when handling sensitive information
Compensation: starting at R$2\.555,24 per month
Benefits:
* Education allowance
* Internet allowance
* Company mobile phone
* Food basket
* Profit-sharing program
* Life insurance
* Remote work
* Meal voucher
Work location: Remote