**Description:** * Junior professional to provide Level 1 technical support to users, assist with internal departmental processes, conduct research, quotations, and budgeting; **Purpose of Hiring:** * To replace BH Hub consulting services **Requirements:** **Education:** Currently pursuing or completed degree in IT-related field. **Technical Skills:** Knowledge of Windows operating systems, Office 365, networking, CRM workflows, project management tools, and incident tracking tools. **Behavioral Skills:** Excellent communication skills, proactivity, and user-focused support orientation. **Key Responsibilities:** * Provide documentation, organization, administrative process support, and Level 1 technical support to the department. **Benefits** * Dental care plan * Health insurance * Pharmacy discount program * Salary advance * On-site cafeteria * Life insurance * Transportation allowance * Breakfast * Incentive program * Birthday voucher **Work Location** * Estrada Amadeu Rocha Rodrigues, Iporanga, 34, Sorocaba – São Paulo, 18087-120, Brazil Employment Type: Full-time, Direct Hire (CLT) Salary: Starting from BRL 2,890.41 per month