IT Assistant

Description

Job Summary: An analyst role focused on IT support, system configuration, and maintenance, requiring teamwork, adaptability, and a customer-centric approach. Key Highlights: 1. Helpdesk ticket handling and software installation 2. Configuration and maintenance of notebooks and Windows systems 3. Collaboration with teams and adaptation to new demands **What We Expect From You:** * Customer focus; * Commitment to completing assigned tasks; * Dedication and timeliness; * Owner’s mindset; * Leading by example; * Currently enrolled in Systems Analysis and Development, Computer Science, or related fields; * Ability to collaborate with team members and other departments; * Basic knowledge of cloud services such as Google Drive and OneDrive; * Ability to adapt quickly to changes and new demands. **Your Daily Responsibilities:** * General helpdesk ticket handling; * Software and digital certificate installation; * Creating and granting access to network folders; * Notebook configuration and maintenance; * Windows configuration; * Notebook maintenance. **What We Offer:** * Flexible allowance; * Unimed Health Plan; * Life Insurance; * Birthday day off; * Corporate Education; \- Mental and Nutritional Health \- Instituto Lagares; \- Exclusive Benefits at Apartamentos das Artes \- Pirenópolis; * TotalPass. **Hiring Process Steps:** * Application: This is where your journey with us begins — complete your registration. Don’t worry; our team will review your profile and contact you shortly. Good luck! * Interview with People & Management: You’ll speak with our Talent Acquisition & Selection team to get to know each other, ensuring alignment between our principles, beliefs, and ways of working, and what you value and seek to experience. * Interview with Leadership: In this stage, we’ll delve deeper into your technical knowledge to assess specific skills and competencies required for the role. * Process Feedback: Regardless of the outcome, we’ll share the result with you and align on next steps. **Work Schedule:** Monday to Friday, from 08:00 to 18:00 **Work Model and Location:** On-site \- Goiânia (Setor Bueno) Minimum Education: Bachelor’s Degree * Birthday day off * Health plan * Flexible allowance * TotalPass * Accommodation Benefit \- Pirenópolis * Mental and nutritional health * Corporate education * Life insurance