IT Assistant

Description

Job Summary: The professional will provide Level 1 support, maintain systems and hardware, manage inventory, collaborate with the team, and adapt to new demands. Key Highlights: 1. Customer-focused approach and owner's mindset 2. Providing Level 1 technical support and maintaining hardware/systems 3. Collaborating with the team and adapting to changes **What We Expect From You:** * Customer focus; * Commitment to completing assigned tasks; * Accountability and timeliness; * Owner's mindset; * Leading by example; * Currently pursuing a degree in Systems Analysis and Development, Computer Science, or related fields; * Ability to collaborate with team members and other departments; * Ability to adapt quickly to changes and new demands. **Your Day-to-Day Responsibilities:** * Responding to basic Level 1 support requests; * Addressing helpdesk requests regarding system and VPN issues; configuring and maintaining computers; * Performing general structural maintenance (LCD replacement, battery replacement); * Performing preventive maintenance (thermal paste replacement and cleaning); * Managing hardware inventory; \- Inventory of leased and purchased machines \- Onboarding new employees; * Configuring equipment and access for newly onboarded employees during weekly onboarding sessions. **What We Offer:** * Flexible allowance; * Unimed Health Plan; * Life Insurance; * Birthday day off; * Corporate Education; \- Mental and Nutritional Health \- Instituto Lagares; \- Exclusive benefits at Apartamentos das Artes \- Pirenópolis; * TotalPass. **Hiring Process Steps:** * Application: This is where your journey with us begins — complete your registration. Don’t worry; our team will review your profile and contact you shortly. Good luck! * Interview with People & Management: You’ll speak with our Talent Acquisition & Selection team to get to know each other, ensuring alignment between our principles, beliefs, and way of working, and what you value and seek to experience. * Interview with Leadership: In this stage, we’ll delve deeper into your technical knowledge to assess specific skills and competencies relevant to this opportunity. * Process Feedback: Regardless of the outcome, we’ll share the result with you and align on next steps. **Work Schedule:** Monday to Friday, from 08:00 to 18:00 **Work Model and Location:** On-site \- Goiânia (Setor Bueno) Minimum Education: Bachelor’s Degree * Health insurance * Flexible allowance * Life insurance * TotalPass * Birthday day off * Accommodation benefit \- Pirenópolis * Mental and nutritional health * Corporate education